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F&B Management

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e-torch's F&B module centralises food and beverage order management, stock tracking, and sales analytics for live events.

What is e-torch F&B management?​

It replaces WhatsApp groups, radio calls, and printed order forms with a centralised digital system that gives every team member and manager a live view of orders, stock, and activity across all bar and kitchen locations.

What problems does this module solve?​

The most common pain points addressed:

  • Running out of stock mid-event — live inventory tracking and low-stock alerts prevent stockouts before they happen
  • Siloed ordering between locations — centralised order management stops one bar over-ordering while another runs dry
  • No sales data during the event — real-time sales figures let you redirect stock and staff proactively
  • Manual handoffs causing delays — digital order flows with automatic routing reduce errors and wait times
  • No accountability trail — every order is logged with who, what, when, and where for post-event review
  • Getting real-time insights in losses - See where you are losing revenue, giving the option to take action on the spot

Does it work across multiple bar and foodstands?​

Yes. Multi-location support is a core feature. Each bar, foodstand, or point of sales has its own configuration, while managers maintain a unified central view across all locations simultaneously.

Can staff use the module on mobile devices?​

Yes. It's fully mobile-optimised. Staff can take orders, check stock levels, and receive notifications from any smartphone or tablet.

Does it provide real-time stock tracking?​

Yes. Inventory levels update live as orders are placed and stock is consumed. The system sends automatic low-stock alerts so your team can restock proactively rather than reactively.

What kind of analytics does it provide?​

It turns order data into actionable insights:

  • Which products are selling fastest at each location
  • Consumption vs. stock comparison across the event
  • Free giveaways vs. paid sales breakdown
  • Historical comparisons between events

As one Suikerrock volunteer noted: "By combining the order history and the sales component, we could tell which drinks and how many were given away for free. Something we couldn't do without e-torch."

Can it handle a festival the size of Rock Werchter?​

Yes. it has been used at Rock Werchter, one of Belgium's largest music festivals, with hundreds of staff across multiple stages and zones. The platform is designed for high-volume, high-pressure environments.

Still have a question? Contact us — we're happy to help.